Call Handler - Bath, Avon

Basic £19k OTE £22k plus benefits - SALES
Ref: 109 Date Posted: Sunday 26 Jan 2020
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Salary of a Call Handler
Basic £19k OTE £22k

The role of a Call Handler:

To work within a team of people that are responsible for the lead generation within the mortgage team. You will speak to customers both inbound and outbound, building rapport with and helping them up to the point of wanting to proceed with a service or product. You will be the first contact point for customers calling in to discuss a range of products and services. You can quickly progress to:
Senior Call handler Basic £23k
Team Leader Basic £27k
Senior Team Leader Basic £32k

Skills & experience of a Call Handler:
Building rapport and ensuring you maintain a courteous and friendly telephone manner are essential skills. Good IT skills and being a team player is essential.

The Company:
A leading mortgage telephony advice brokerage. Excellent support, benefits & career prospects.