Mortgage Administrator - Gloucester

Employed £24000  Hybrid - 2 days at home and 3 days Office Based in Gloucester - Mortgages
Ref: 315 Date Posted: Monday 01 Dec 2025

Mortgage Administrator – £24,000 | Hybrid (2 Days WFH)
Location: Gloucester (3 days office / 2 days home)
Job Type: Full-time, Permanent

About the Role

Our client is one of the UK’s fastest-growing mortgage and protection advice companies, helping thousands of customers secure the right financial solutions each year. As the business continues to expand, they are looking for a Mortgage Administrator to join their friendly and successful Gloucester team.

This is an excellent opportunity to grow your career in financial services, with full support and access to paid industry qualifications.

What’s in It for You?

  • £24,000 basic salary

  • Hybrid working: 3 days in-office, 2 days from home

  • Fully funded industry qualifications

  • Monday to Friday, 9 am – 5 pm

  • 20 days holiday + bank holidays

  • Work in a supportive, collaborative, and growing team

What You’ll Be Doing

  • Setting up and managing electronic mortgage and protection case files

  • Providing documents to lenders and tracking case progress

  • Liaising with solicitors, lenders, and clients to ensure smooth processing

  • Maintaining accurate records on the CRM system

  • Handling incoming calls and responding to client queries

  • Finalising and closing completed cases

What We’re Looking For

  • Experience in Financial Services or Mortgage Administration is preferred

  • Excellent attention to detail and accuracy

  • Strong IT and CRM system skills

  • Outstanding customer service and communication abilities

  • Proactive, solutions-focused, and highly organised

  • Comfortable working independently or as part of a team

How to Apply

Click Apply Now and attach your CV.
Please note: only applicants meeting the criteria will be contacted.