Mortgage Administrator - Gloucester

Mortgage Administrator

£24,000 | Hybrid Working (2 Days WFH)
📍 Gloucester | Full-Time | Permanent

A great opportunity to build a long-term career in Financial Services

Our client is one of the UK’s fastest-growing mortgage and protection advice firms, supporting thousands of customers each year in securing the right financial solutions. Due to continued growth, they are now looking for a Mortgage Administrator to join their friendly, supportive, and high-performing team in Gloucester.

This role is ideal for someone with administration or financial services experience who wants stability, development, and clear career progression — including fully funded industry qualifications.

Why Apply?

• £24,000 basic salary

• Hybrid working – 3 days office / 2 days from home

• Monday to Friday, 9:00 am – 5:00 pm (no weekends)

• Fully funded industry qualifications (CeMAP & more)

• 20 days holiday + bank holidays

• Supportive, collaborative team environment

• Excellent long-term career prospects in a growing business

Key Responsibilities

• Set up, manage, and maintain electronic mortgage and protection case files

• Submit documentation to lenders and monitor case progress

• Liaise with lenders, solicitors, and clients to ensure smooth and timely completions

• Accurately update records using the CRM system

• Handle incoming calls and respond to client queries professionally

• Finalise and close completed cases in line with compliance requirements

About You

• Previous experience in Mortgage Administration or Financial Services (preferred but not essential for the right candidate)

• Highly organised with excellent attention to detail

• Confident using CRM systems and IT applications

• Strong communication and customer service skills

• Proactive, reliable, and solutions-focused

• Comfortable working independently and as part of a team

How to Apply

Click Apply Now and submit your CV.